

Charles R. McClure, PhD
Krafft Professor of Information Studies and
Director, Information Use Management & Policy Institute
College of Communication & Information, Florida State University
Phone: (850) 644.8109
Fax: (850) 644.4522
E-mail: cmcclure@lis.fsu.edu
Related Links
Publications
The research conducted by Dr. Charles R. McClure and the Institute results in various publications such as reports, articles, books and book chapters. Click on a year to view an expanded list of publications for the selected year. A complete list of publications is also available.
Publications by Year
2012 Publications
- Alemanne, N. D., Mandel, L. H., & McClure, C. R. (2011). The rural public library as leader in community broadband services. Library Technology Reports, 47(6), 19-28.
- Brobst, J. L., Mandel, L. H., & McClure, C. R. (2012). Public libraries and crisis: Roles of public libraries in hurricane/disaster preparedness and response. In C. Hagar (Ed.), Crisis information management: Communication and technologies (pp. 155-173) .Cambridge, UK: Woodhead.
- PDF Available: Public libraries and crisis: Roles of public libraries in hurricane/disaster preparedness and response.
- Carmichael, L. R., McClure, C. R., Mandel, L. H., & Mardis, M. A. (2012). Practical approaches and proposed strategies for measuring selected aspects of community-based broadband deployment and use. International Journal of Communication, 6(2012),2445-2466.
- Available at: IJOC
- Mandel, L. H., Alemanne, N. D., & McClure, C. R. (2012). Rural anchor institution broadband connectivity: Enablers and barriers to adoption. Proceedings of the 2012 iConference, February 7-10, 2012, Toronto, Ontario, Canada (pp. 136-144). New York, NY: The Association for Computing Machinery. doi:10.1145/2132176.2132194
- Saunders, J. D., McClure, C. R., Mandel, L. H. (2012). Broadband applications: Categories, requirements, and future frameworks. First Monday, 17(11).
- Available at: First Monday
2011 Publications
- Alemanne, N. D., Mandel, L. H., & McClure, C. R. (2011, January). Designing and evaluating broadband training and diagnostics programs for anchor institutions and community based organizations. Poster presented at the Association for Library and Information Science Education, San Diego, CA.
- PDF Available: Designing and evaluating broadband training and diagnostics programs for anchor institutions and community based organizations
- Alemanne, N. D., Mandel, L. H., & McClure, C. R. (2011). The rural public library as leader in community broadband services. Library Technology Reports, 47(6), 19-28.
- Bertot, J. C., Jaeger, P. T., & McClure, C. R. (Eds.). (2011). Public libraries and the Internet: Roles, perspectives, and implications. Santa Barbara, CA: Libraries Unlimited.
- Bishop, B. W., Mandel, L. H., & McClure, C. R. (2011). Geographic information systems (GIS) in public library assessment. LIBRES, 21(1), 1-18.
- Bishop, B. W., McClure, C. R., & Mandel, L. H. (2011). E-government service roles for public libraries. Public Libraries, 50(3), 32-37.
- PDF Available: E-government service roles for public libraries
- Mandel, L. H., McClure, C. R., & Bishop, B. W. (2011). Assessing Florida public library broadband for e-government and emergency/disaster management services. In J. C. Bertot, P. T. Jaeger, & C. R. McClure (Eds.), Public libraries and the Internet: Roles, perspectives, and implications (pp. 103-127). Santa Barbara, CA: Libraries Unlimited.
- PDF Available: Assessing Florida public library broadband for e-government and emergency/disaster management services
- McClure, C. R., Bertot, J. C., & Jaeger, P. T. (2011). The ever changing impacts of Internet access on libraries and their communities. In J. C. Bertot, C. R. McClure, & P. T. Jaeger (Eds.), Public libraries and the Internet: Roles, perspectives, and implications (pp. 261-281). Santa Barbara, CA: Libraries Unlimited
- McClure, C. R., Mandel, L. H., Brobst, J., Hinnant, C. C., Snead, J. T., & Ryan, J. (2011). Public libraries in hurricane preparedness and response. In J. C. Bertot, P. T. Jaeger, & C. R. McClure (Eds.), Public libraries and the Internet: Roles, perspectives, and implications (pp. 75-90). Santa Barbara, CA: Libraries Unlimited.
- PDF Available: Public libraries in hurricane preparedness and response
- McClure, C. R., Mandel, L. H., & Spears, L. I. (2011). Comments re: notice of inquiry on the deployment of advanced telecommunications capability to all Americans (GN docket no. 11-121). Tallahassee, FL: The Florida State University, Information Use Management and Policy Institute.
- PDF Available: Comments Re: Notice of Inquiry on the Deployment of Advanced Telecommunications Capability to All Americans (GN docket no. 11-121)
- McClure, C. R., Mandel, L. H., & Weissenberger, L. K. (2011, August). Designing a user and usage database to promote, market, and demonstrate the value of selected statewide databases: The Florida Electronic Library as an example. Paper presented at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, UK.
- McClure, C. R., Saunders, J. D., & Mandel, L. H. (2011, August). Broadband and libraries and information organizations: Measuring levels of broadband access and perceptions of broadband impact and value. Paper presented at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, UK.
2010 Publications
- Hinnant, C. C., McClure, C. R., Mandel, L. H., & Alemanne, N. D. (2010). Broadband deployment as technological innovation: Assessing the needs of anchor institutions. Proceedings of the iSchools iConference 2010, 102-108.
- PDF Available: Broadband deployment as technological innovation: Assessing the needs of anchor institutions
- Mandel, L.H., Bishop, B.W., McClure, C.R., Bertot, J.C., & Jaeger, P.T. (2010). Broadband for public libraries: Importance, issues, and research needs, Government Information Quarterly, 27(3), 280-291. doi:10.1016/j.giq.2010.02.004
- Mandel, L. H., McClure, C. R., Bishop, B. W., & Snead, J. T. (2010, October). Conducting practical library assessments that promote program change and improvements. Juried paper presented at the ARL Library Assessment Conference, Baltimore, MD.
- PDF Available: Conducting practical library assessments that promote program change and improvements
- Mandel, L. H., McClure, C. R., Brobst, J., & Lanz, E. C. (2010). Helping libraries prepare for the storm with web portal technology. Bulletin of ASIS&T, 36(5), 22-26.
2009 Publications
- Gibson, A. N., Bertot, J. C., & McClure, C. R. (2009). Emerging role of public librarians as E-government providers. In R. H. Sprague, Jr. (Ed.), Proceedings of the 42nd Hawaii International Conference on System Sciences, 1-10. doi:10.1109/HICSS.2009.183
- PDF Available: Emerging Role of Public Librarians as E-Government Providers
- McClure, C. R. Who needs to know? The state of public access to federal government information [Review of the book Who needs to know? The state of public access to federal government information, by P. McDermott]. Government Information Quarterly. doi:10.1016/j.giq.2009.04.002
- McClure, C. R., & Jaeger, P. T. (2009). Public libraries and Internet service roles: Measuring and maximizing Internet services. Chicago: American Library Association.
- McClure, C. R., Ryan, J., Mandel, L. H., Brobst, J., Hinnant, C. C., Andrade, J., & Snead, J. T. (2009). Hurricane preparedness and response for Florida public libraries: Best practices and strategies. Florida Libraries, 52(1), 4-7.
- PDF Available: Hurricane preparedness and response for Florida public libraries: Best practices and strategies.
- McClure, C.R., & Snead, J.T. (2009). An evaluation decision-making system: Development and implementation of a web-based evaluation learning and instruction tool. In J. R. Griffiths & J. Craven (Eds.), Access, delivery, performance: The future of libraries without walls: A festschrift to celebrate the work of Professor Peter Brophy (pp. 161-182). London, UK: Facet.
- PDF Available: An evaluation decision-making system: Development and implementation of a web-based evaluation learning and instruction tool
- Mon, L. M., Bishop, B. W., McClure, C. R., McGilvray, J., Most, L., Milas, T. P., & Snead, J. T. (2009). The geography of virtual questioning. Library Quarterly, 79(4), 393-420. doi:10.1086/605381
- PDF available: The Geography of Virtual Questioning
2008 Publications
- Bertot, J. C., Jaeger, P. T., & McClure, C. R. (2008). Citizen-centered E-government services: Benefits, costs, and research needs. In S. A. Chun, M. Janssen, & J. R. Gil-Garcia (Eds.), The Proceedings of the 9th Annual International Digital Government Research Conference: Partnerships for Public Innovation (pp.137-141). Montreal, Canada: Digital Government Society of North America.
- Bertot, J. C., McClure, C. R., & Jaeger, P. T. (2008). The impacts of free public Internet access on public library patrons and communities. Library Quarterly, 78(3), 285-301. doi:10.1086/588445
- Bertot, J. C., McClure, C. R., & Jaeger, P. T. (2008). Public libraries and the Internet 2007: Issues, implications, and expectations. Library and Information Science Research, 30(3), 175-184. doi:10.1016/j.lisr.2008.01.001
- Gibson, A. N., McClure, C. R., Bertot, J. C., McGilvray, J. A., & Andrade, J. C. (2008). Community leadership through public library E-government services. Florida Libraries, 51(1), 4-7. Retrieved from http://www.flalib.org/
- McClure, C. R., & Jaeger, P. T. (2008). Government information policy research: Importance, approaches, and realities. Library and Information Science Research, 30(4), 257-264. doi:10.1016/j.lisr.2008.05.004
- Pomerantz, J., Mon, L., & McClure, C. R. (2008). Evaluating remote reference service: A practical guide to problems and solutions. portal: Libraries and the Academy, 8(1), 15-30. Retrieved from http://muse.jhu.edu/journals/pla/
2007 Publications
- Bertot, J. C., & McClure, C. R. (2007). Assessing sufficiency and quality of bandwidth for public libraries. Information Technology and Libraries, 26(1), 14-22. Retrieved from http://www.ala.org/ala/mgrps/divs/lita/ital/italinformation.cfm
- Jaeger, P. T., Bertot, J. C., McClure, C. R., & Rodriguez, M. (2007). Public libraries and Internet access across the United States: A comparison by state from 2004 to 2006. Information Technology and Libraries, 26(2), 4-14. Retrieved from http://www.ala.org/ala/mgrps/divs/lita/ital/italinformation.cfm
- PDF available: Public libraries and Internet access across the United States: A comparison by state from 2004 to 2006
- McClure, C. R. (2007). A test of leadership: Charting the future of U.S. higher education [Review of the report A test of leadership: Charting the future of U.S. higher education, by M. Spellings]. Library Quarterly, 77(1), 89-92. doi:10.1086/512957
2006 Publications
- Bertot, J. C., Jaeger, P. T., Langa, L. A., & McClure, C. R. (2006). Drafted: I want you to deliver E-government. Library Journal, 131(13), 34-37. Retrieved from http://www.libraryjournal.com/
- Article available at URL: http://www.libraryjournal.com/article/CA6359866.html
- Bertot, J. C., Jaeger, P. T., Langa, L. A., & McClure, C. R. (2006). Public access computing and Internet access in public libraries: The role of public libraries in E-government and emergency situations. First Monday, 11(9). Retrieved from http://firstmonday.org/
- Article available at URL: http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/1392/1310
- Bertot, J. C., Snead, J. T., Jaeger, P. T., & McClure, C. R. (2006). Functionality, usability and accessibility: Iterative user-centered assessment strategies for digital libraries. Performance Measurement and Metrics, 7(1), 17-28. doi:10.1108/14678040610654828
- . Gross, M., McClure, C. R., & Lankes, R. D. (2006). Costing reference: Issues, approaches, and directions for research. The Reference Librarian, 46(95/96), 173-186. doi:10.1300/J120v46n95_11
- Jaeger, P. T., Bertot, J. C., McClure, C. R., & Langa, L. A. (2006). The policy implications of Internet connectivity in public libraries. Government Information Quarterly, 23(1), 123-141. doi:10.1016/j.giq.2005.10.002
- Jaeger, P. T., Langa, L. A., McClure C. R., & Bertot, J. C. (2006). The 2004 and 2005 Gulf Coast hurricanes: Evolving roles and lessons learned for public libraries in disaster preparedness and community services. Public Library Quarterly, 25(3/4), 199-214. doi:10.1300/J118v25n03_17
- Pomerantz, J., Luo, L., & McClure, C. R. (2006). Peer review of chat reference transcripts: Approaches and strategies. Library and Information Science Research, 28(1), 24-48. doi:10.1016/j.lisr.2005.11.004
2005 Publications
- Bertot, J. C., McClure, C. R., & Jaeger, P. T. (2005). Libraries struggle to meet Internet demand: New study shows libraries need support to sustain technology services. American Libraries, 36(7), 78-79. Retrieved from http://www.ala.org/ala/alonline/index.cfm
- PDF available: Libraries struggle to meet Internet demand: New study shows libraries need support to sustain technology services
- Bertot, J. C., McClure, C. R., Shuler, J. A., & Quinn, A. C. (2005). Government information: New challenges in the Internet age. Government Information Quarterly, 22(1), 1-3. doi:10.1016/j.giq.2004.10.008
- Jaeger, P. T., McClure, C. R., & Bertot, J. C (2005). The E-rate program and libraries and library consortia, 2000-2004: Trends and issues. Information Technology and Libraries, 24(2), 57-67. Retrieved from http://www.ala.org/ala/mgrps/divs/lita/ital/italinformation.cfm
- Jaeger, P. T., McClure, C. R., Bertot, J. C., & Langa, L. A. (2005). CIPA: Decisions, implementation, and impacts. Public Libraries, 44(2), 105-109. Retrieved from http://www.ala.org/ala//pla/plapubs/publiclibraries/publiclibraries.cfm
- Snead, J. T., Bertot, J. C., Jaeger, P. T., & McClure, C. R. (2005). Developing multi-method, iterative, and user-centered evaluation strategies for digital libraries: Functionality, usability, and accessibility. In E. G. Toms (Ed.), ASIST 2005: Proceedings of the 68th ASIST Annual Meeting 42, 505-507. doi:10.1002/meet.14504201161
- Sprehe, J. T., & McClure, C. R. (2005). Lifting the burden. The Information Management Journal, 39(4), 47-52. Retrieved from http://www.arma.org/imj/index.cfm
- PDF available: Lifting the Burden